HelpFAQShort answers to the questions we get most often.Copy pageWhy does a tender I know about not show up?Why is an award notice in my results?Why do I see twelve almost identical tenders?Why did my match list not change after I edited the profile?Why did I not get the daily email?Why did I not get an email about a tender I track?Can my colleagues see my notes?Is the translation reliable enough to bid on?Can I submit a bid through Polytender?Can the AI assistant delete my data?Why can I not edit a search profile or dismiss a match?What happens when my trial ends?Do I need a bigger plan for more people or more profiles?Why is Ukraine missing from my search?Was this page helpful?YesNoProfile, password and your dataChange your name, email, language and password, and how to export or delete your data.Contact and supportHow to reach us, and what to include so we can help on the first reply.