Provision of a Service Desk

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UK FTS

Canary Wharf, London, Vereinigtes Königreich

Art: services (planning)
Referenznummer: 068746-2026
CPV: 72000000 IT services: consulting, software development, Internet and support

The Office for Standards in Education, Children's Services and Skills (Ofsted) is issuing this notice to notify the market to that we are engaging with suppliers on the Technology Services 4 (RM6190) to help shape a pend…

ing tender process for the provision of a fully managed Servicedesk. The current contract that Ofsted has for providing this service is due to end in March 2027 and Ofsted are looking to start pre market engagement with suppliers in the market. Ofsted intends to appoint a supplier to deliver a fully

managed Servicedesk that will be the single point of contact for circa 4000 individuals to report IT issues, raise queries, submit requests, and where possible have them resolved at first contact. Our Service Desk provider will be responsi

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