Provision of Actors for Family Liaison Officer Training

y is looking to engage with the current market regarding this future requirement. Family Liaison Officers (FLOs) are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and handling sensitive discussions. They play a key role in supporting famili

es during difficult and emotional circumstances. In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to su