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NPTC - Unified Communications

Frist:30 Jun 2026, 13:00 BST

Ausschreibungsinformationen

UK FTS

Neath, United Kingdom

Art: services (tender)
Verfahren: Competitive flexible procedure
Referenznummer: 053227-2026
Geschätzter Wert: 419,999 GBP
CPV: 51300000

At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms o…

f communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution. The

College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses. AI a

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