Extension of Road User Charging Enforcement Operations Services (EOps)

system for processing payments, multi-channel customer interactions, the receipt, handling and verification of associated records and interfaces with enforcement operations systems and other RUC systems; and (2) the Enforcement Operations (EOps) contract, which provides a system for processing Pen

alty Charge Notices, multi-channel customer interactions, regulatory compliance and interfaces with business operations systems and other RUC systems. TfL is preparing to launch a competitive procurement for a combined Business and Enforcem