- Art
- award, contract
- Verfahren
- Direct award
- Referenznummer
- 063624-2026
The Contracting Authority requires the provision of Microsoft Certified Engineering Support services, including advanced technical support, product escalation, and engineering-level assurance for its existing Microsoft e…
nterprise environment.
This environment includes Microsoft 365, Azure, identity, and security services, which are critical to the Authority’s operational delivery and are tightly integrated across business functions.
This procurement is being undertaken as a direct award under Section 41 of the Proc
urement Act 2023, relying on the grounds set out in Schedule 5.
Microsoft is the only supplier able to provide:
Direct access to product engineering teams
Source-level diagnostics and escalation pathways
No other supplier can deliver the re