Integrated Facilities Management (IFM) Framework

s. It will provide access to a comprehensive IFM model combining hard FM (including mechanical and electrical maintenance, fabric maintenance and building engineering services) and soft FM (including cleaning, security, waste and grounds maintenance) within a single, coordinated delivery model. The

framework will include end-to-end service integration, incorporating contract management, centralised helpdesk functions, and digital platform integration (e.g. CAFM/IWMS) to support performance monitoring and asset management. It will enab