West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

ve proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are goin

g through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence i