Project manager user support service - DIO-competition ICT consultant

he current situation with fragmented support must be developed to a more streamlined, user orientated and sustainable model. The preliminary project "Future User Support" is tasked with justifying, examining and suggesting this change.

FRID IKS is facing a modernisation of the User Support Service we provide to the counties. Modernising user support is necessary in order to meet user expectations, exploit technological possibilities and reduce costs. T