SPFW for The Provision of Support, Maintenance, Development and Enhancements Services for Oracle EBS, to include a period of discovery and handover with DCC’s current support partner, Fujitsu

will initially be for 2 years with the possibility of extending it by a further 6 years (two years at a time (2+2+2), following satisfactory performance of the supplier) at the sole discretion of Dublin City Council. The framework period is required as Oracle EBS is a vital and embedded application.

This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which m