NMBI PQQ for Provision of ICT Managed Services

k in partnership with the NMBI ICT Team, proactively making recommendations where changes are identified that could improve the performance or security of in-scope systems. NMBI wishes to establish a single-operator framework for the Provision of ICT Managed Services to include an ICT Service desk a

nd drawdown of Professional Service days for project work for a range of necessary services including: • 24/7 security monitoring and support • Proactive maintenance and patching • Cybersecurity services (e.g., threat detection, incident re