- Type
- award, contract
- Procedure
- Below threshold - without competition
- Ref. number
- 057456-2026
- Estimated value
- 44,000 GBP
• A structured programme of qualitative insight‑gathering to create archetypes, map pain points, needs and opportunities for System Membership;
• To ideate and craft future System Membership experience; and create a cre…
dible approach to a seamless end to end experience that drives measurable impact and value.
• Deliver a Membership Service Design Discovey with which the findings and report will go on to inform the creation of System Membership and support the wider UK Sport digital estate.
• To manage delivery, a
dministration and support and present all findings and recommdations in a report presentation, that demonstrates an understanding of the future membership user experience.
• Ideate a resilient, sustainable System Membership experience, high