West Northampton - Baselining and reshaping the adult social care ‘Front Door’

portal — where residents, families, or professionals first report concerns, ask for advice, or request assessments for care services in a way that focuses on enabling help, preventing or delaying the need for long-term services, and connecting people with community support and PCH is seeking a cont

ractor to help shape this transformation work. This work will provide baseline information on • who is doing what and where at front door(s) now and how this is experienced; • data analysis – who is (and is not) reaching the council now – r