Provision of Customer Information Solution Software, Support & Maintenance

in similar organisations. The proposed solution should consider the complex nature of Northern's extensive network: • 2,500 services run per day • 474 stations • 345 trains • 3,158km of route • 1650 Customer Information screens • 400 Public Address devices. Northern will be looking to procure a so

lution that enables the following core functionality: • Provide both visual and audible customer information across the network. • Provide a cloud or 3rd party hosted, browser-based control system supporting multiple operator workstations.