- Type
- award, contract
- Procedure
- Below threshold - without competition
- Ref. number
- 065405-2026
As of January 2025, the system initial 12-month parts warranty, that covers manufacturing defects and
workmanship for all hardware supplied by Symetrica Security Ltd. will expire and Symetrica recommends
the uptake of a …
service and support contract along with the purchase of a locally stored set of useable spare
parts to allow the Sellafield Maintenance team to deliver first and second line support to the system on the
understanding that Sellafield staff maintain a level of technical training on the system and its
software.
A spare parts provisioning offer is being made separately to this service proposal.
Symetrica is offering the following service solution to provide remote and site response services to support the customer support provided by Sell