Norfolk Museum Service (NMS), part of Norfolk County Council (NCC), is seeking to procure a modern, cloud-based software solution to replace its existing ticketing and membership system.
NMS seeks to provide a seamless …
customer journey for ticket sales and memberships, while supporting increased overall footfall.
The solution must support the full range of museum functions, including:
• Front of house operations
• Back-office administration
• Online sales
• Stock management
• Bookings and events
• Memberships
The
solution must also support financial integration and meet public sector accessibility, security, and data protection requirements.
The solution must operate reliably across 10 museum sites, support approximately 400,000 annual visitors, and