- Type
- award, contract
- Procedure
- Below threshold - open competition
- Ref. number
- 064307-2026
The service is required to provide a point of contact for students who need support when the University’s daytime support service is not available. This will include providing a crisis service. This will be required on w…
eekends and weekdays from 4.30pm until 8.30am the following day.
The service must be free for students to access and use. It must provide a quick response within one minute and students must have immediate access to a counsellor and not be directed through a triage system. Counsellors must be able t
o provide support by telephone and text. You should provide an interpretation service or language assistance for students who are not native English speakers. Hindi, Nigerian and Nepalese are our most commonly spoken foreign languages.
Coun