Service User Assistance Services (SUAS)

Tender information

UK FTS

London, United Kingdom

Type: services (planning)
Ref. number: 067761-2026
Estimated value: 0 GBP
CPV: 85312400

This market engagement continues the engagement previously undertaken under Notice Identifier 2026/S 000-061362 and Procurement Identifier (OCID) ocds-h6vhtk-052777, following the decision to procure SUAS separately from…

the wider Future Asylum Contracts Transformation (FACT) procurement. The Authority is seeking market feedback on the proposed Service User Assistance Services (SUAS). SUAS is anticipated to provide a national, multi-channel support service for asylum Service Users, which may include: • advice and g

uidance; • eligibility support and form-completion assistance; • issue and complaint reporting; • safeguarding identification and escalation; • language support; • local signposting; • digital and/or portal-enabled support; • management inf

Show all tender information

Documents

Show all important dates