Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud enviro…
nments. The scope includes cloud connectivity services, virtual networking, cloud gateways, cloud firewalls, security appliances, cloud exchange services, and interconnectivity solutions such as ExpressRoute and Direct Connect.
The service extends beyond traditional incident management and include
s proactive monitoring, alerting, logging, firewall policy management, security compliance, change and configuration management, capacity planning, backup and restoration, vulnerability remediation, reporting, and risk management. Suppliers