Horizon Replacement Services - Replacement Service Provider and COTS-EPOS-SaaS

Tender information

UK FTS

London, United Kingdom

Type: award, contract
Procedure: Competitive flexible procedure
Ref. number: 046828-2026
Estimated value: 269,000,000 GBP

Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provi…

de some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies. Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"

). The system must meet the Authority's specific requirements with minimal bespoke customisations. The Supplier will provide ongoing support, updates, and optimisation services. Physical deployment of technology to branches is not included

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