- Type
- award, contract
- Procedure
- Below threshold - limited competition
- Ref. number
- 054796-2026
The contract is for the provision of a consolidated Housing and Assets resident satisfaction survey service, covering:
• The statutory annual Tenant Satisfaction Measures (TSM) perception survey
• The annual Leaseholder …
Satisfaction Survey
• Monthly Repairs, Caretaking, Anti-Social Behaviour (ASB) and Tenancy Sustainment satisfaction surveys
The supplier will be responsible for the full end-to-end delivery of all surveys, including sampling, resident contact, administration, data capture, secure handling of persona
l data, analysis, reporting, and delivery of regulator compliant outputs. The contract will support statutory reporting to the Regulator of Social Housing (RSH) and provide ongoing insight to drive service improvement across Housing Service