The Trust currently utilises an online patient experience platform, which is due for renewal in December 2026. As part of our procurement planning and market assessment activities, we are undertaking preliminary market e…
ngagement to gain a better understanding of the solutions, innovations, and service models currently available within the marketplace.
We are therefore inviting suppliers with a proven track record of successfully delivering managed patient experience and feedback service to NHS Community and Mental
Health Trusts (including the Friends and Families Test) to participate in pre-tender discussions. The Trust is only interested in market engagement with suppliers who have extensive NHS experience in managing patient engagement on behalf o