Closed

Supply and Maintenance Contract for Corporate CRM

Deadline:01 Jul 2026, 14:00 BST

Tender information

UK CF

WINCHESTER, United Kingdom

Type: services (award)
Procedure: Call-off from a framework agreement
Ref. number: 999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826
Estimated value: 154,350 GBP
CPV: 48445000

THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL. This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and…

Associated Services. The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services. The contract s

upports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.

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