Closed

Customer Portal Contract 2026

Deadline:13 Apr 2026, 16:00 BST

Tender information

UK CF

SEVENOAKS, United Kingdom

Type: services (award)
Procedure: Call-off from a framework agreement
Ref. number: f7c596fa-4f57-4097-a54a-0eb05c2c5985-903466
Estimated value: 187,850 GBP
CPV: 48000000

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interopera…

ting with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests. The contr

act will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requi

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