Modification Notice to RFT ID 166157 Single Party Framework for Provision of customer portal and CRM Platform

blish a Single Party Framework Agreement for the provision of a Customer Portal and CRM Platform, to include implementation, hosting, support, maintenance and future development. An initial contract will be awarded for a period of three years with an option to extend for up to 12 months with a maxim

um of two such extensions, at the sole discretion of DCC, under the same terms and conditions, based on annual reviews of operations. For the avoidance of all doubt, the maximum Framework Agreement Term is four years, however contracts may