The Norwegian Directorate of Health - RFI system for case handling for the Patient and User Ombudsman (POBO)

irection, we are now considering increased use of standardised components and platform services, including software provided as a service (SaaS). As a part of this work, we are looking into future solutions for case handling for the Patient and User Ombudsman (POBO). This system will be an integrate

d part of our future target architecture. We are now facing a strategic route between the continuation of self-development and the procurement of finished components from the market. We would like the system to be placed in the Norwegian Di