The current contract for the operation of the Emergency Call Answering Service (ECAS) expires on the 24th of November 2025. The Department of the Environment, Communications and Climate (DECC) intends to undertake a Proc…
urement process in early Quarter 2, 2024 to appoint a service provider to operate the ECAS. The ECAS is responsible for answering all emergency communications, providing a vital link between the individual contacting the ECAS and the Emergency Services which include Garda, Fire, Ambulance and the Ir
ish Coast Guard (IRCG) or, in emergencies involving aircraft, the Irish Aviation Authority (IAA). Emergency communication is defined in the S.I. No. 444/2022 as communication by means of interpersonal communications services between an end-