Pre-Qualification Questionnaire for the Provision of Mystery Passenger Survey Services

Deadline:05 Dec 2025

Tender information

TED EU

Dublin, Ireland

Type: 10
Procedure: restricted
Ref. number: 749896-2025
Estimated value: 3,523,239 EUR
CPV: 79000000

The Authority intends to engage a service provider to deliver continuous Mystery Passenger Surveys across multiple modes of public transport. The Services shall include all, but are not limited to, the following survey t…

ypes: • Bus Service Mystery Passenger Surveys; Bus Station Mystery Passenger Surveys; Light Rail Service Mystery Passenger Surveys; Rail Service Mystery Passenger Surveys; Rail Station Mystery Passenger Surveys; Dublin Bus Head Office Mystery Passenger Surveys; and Static Bus Stop Mystery Passenger

Surveys. The Services shall include all necessary management and administration, survey design, data collection, data processing and analysis and reporting of performance data. At each stage it is paramount the research is carried out using

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