On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST) wish to hold a market survey to provide insights …
into whether a letter solution (i.e Customer Communication Management) can support the needs of the Danish Tax Administration in relation to end-to-end letter formation and dispatching. UFST is creating letters in three different ways: 1. Via batch processes, where data is transferred from a busines
s system to a letter-generating system. 2. In the form of case manager with manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue UFST seeks to gain important knowledge from potential vendors in the market th