The Norwegian Defence Estates Agency's ServiceNow cloud platform shall be continued and further developed. The Norwegian Defence Estates Agency shall establish ServiceNow on-premise on a closed/classified platform. The f…
ramework agreement will be for the establishment, development, management and maintenance of the on-premise platform. The contract shall support the Norwegian Defence Estates Agency as a business satisfying NSM's fundamental principles and see to other needs within the Enterprise Service Management.
The framework agreement is exclusive. The framework agreement will be valid for 3 (three) years, with an option for an extension for up to 1 (one) year at a time, up to 4 (four) times, maximum duration of 7 (seven) years. Based on the curr