- Type
- 29
- Procedure
- open
- Ref. number
- 30482-2024
- Estimated value
- 3,000,000 NOK
- CPV
- 73000000
Different evaluations and surveys have asked questions about aspects of the NAV offices ́ accessibility, especially for users who are not adequately taken care of by telephone or by digital services. We would, based on t…
his, gain more and total knowledge about the availability of services and services in the Norwegian Labour and Welfare Administration. The aim of the procurement is that the Ministry shall get an updated knowledge basis on the availability of NAV offices. • The survey shall provide more and total kn
owledge on the availability of services and services in the NAV office through different forms of contact. • The survey shall include both governmental and municipal services and services, and accessibility to them by telephone/NAV Contact