- Type
- 29
- Procedure
- neg-w-call
- Ref. number
- 506591-2024
- Estimated value
- 2,500,000 NOK
- CPV
- 72220000
The main objective of the procurement is to cover Innovasjon Norge ́s need for an IT service desk, where simple operational and monitoring assignments are also taken care of. Service desk shall function as a single po…
int of contact (SPOC) and support integrator for Innovasjon Norge's internal customers/employees, the IT division, the other business (main office, district office and foreign offices), third parties and other collaboration partners. The service desk shall be available on contact areas such as tele
phone, email etc. There shall also be physical presence at the main office in the form of onsite, as well as the possibility for resources to participate in various projects at the Norwegian offices. The service shall be provided primarily