- Type
- 29
- Procedure
- comp-dial
- Ref. number
- 563253-2024
- Estimated value
- 90,000,000 EUR
- CPV
- 64200000
The current contract for the operation of the Emergency Call Answering Service (ECAS) expires on the 24th of November 2025. The ECAS is responsible for answering all emergency communications, providing a vital link betwe…
en the individual contacting the ECAS and the Emergency Services which include Garda, Fire, Ambulance and the Irish Coast Guard (IRCG) or, in emergencies involving aircraft, the Irish Aviation Authority (IAA). Emergency communication is defined in the S.I. No. 444/2022 as communication by means of i
nterpersonal communications services between an end-user and the Public Safety Answering Point (PSAP) with the goal to request and receive emergency relief from emergency services. The role of the ECAS is to establish which Emergency Servic