Licences and Software Subscription for use with Cisco Unified Communication product set currently deployed at the Department of Agriculture Food and the Marine

Deadline:22 Mar 2024

Tender information

TED EU

Dublin, Ireland

Type: 16
Procedure: open
Ref. number: 103326-2024
Estimated value: 1,200,000 EUR
CPV: 64200000

The Department utilises the following Cisco software components in connection with its IPT environment (hereinafter referred to as “Cisco Based IPT/VOIP Systems”), Unity Connection for Voicemail, Cisco Unified Communicat…

ion Manager, Unified Contact Centre Express, Cisco Unified Attendant Console Advanced and Cisco Expressway Cluster for B2B and MRA. The Department has Smart Software Manager subscriptions on these products in place and have a policy of upgrading to current stable releases. The Departments Cisco Base

d IPT/VOIP Systems are deployed in a virtualised environment based on VMware. The existing call manger environment is currently based on a single publisher, two subscriber cluster. The Department makes extensive use of Cisco Contact centre

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