- Type
- 25
- Procedure
- neg-wo-call
- Ref. number
- 167375-2025
- Estimated value
- 400,000 EUR
- CPV
- 72200000
The LGMA entered into a contract with Provident CRM for the provision of SugarCRM Development & Support Services with an significant investment in a Sugar CRM Enterprise on premise solution. The project deliverables incl…
uded a single cross-sector service centre that would communicate with multiple authorities and organisational tiers. The initial scope was to facilitate numerous system integrations, enabling each local authority to connect the data from their existing planning and document management systems to a c
entral CRM solution. Given the complex nature of assessing 31 individual operating systems and activities and onboarding (security integrations, MOUs, etc) in addition to the need for the development and delivery of bespoke aspects of the C