Qualification: System for Service Management for Helse Midt-Norge ́s technology company

stem shall include functionality for Hemit's case handling of cases from the users, internal operational and management processes, and a tool for keeping an overview of equipment, software and services. The solution shall assist improved customer service for Hemit's customers through: More user-frie

ndly solutions for end-users and executive officers Improved overview of equipment, software and servicesRakers for cases, improved orchestration and automation by using artificial intelligence Improved case flow between the Customer and su