Intent to Sole Source: SLA for Televic Microphone System

rty Academy (GIPA) has a brand name justification requirement for a Service Level Agreement (SLA) for the already installed and existing Televic Mic System used for Simultaneous Interpretation in the GIPA Academy. This requirement will ensure secure, available, and fully operational audio/conference

capability for scheduled and ad-hoc meetings, including interpretation functionality where applicable. The requirement shall provide maintenance, troubleshooting, repair of hardware, remote (via phone or email) diagnostics, remediation whe