Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) Modernization

Deadline:20 Feb 2026, 12:00 GMT-5

Tender information

SAM.gov

KEARNEYSVILLE, United States

Type: Presolicitation
Procedure: Presolicitation
Ref. number: bc6b12b1910545f5bf11a0b63ba63e5e
NAICS: 541611

The purpose of this RFI is to seek contractors to support IRS in assessing and implementation of a roadmap to modernize the over 350 nationwide TAC offices that provide assistance to taxpayers who require in-person help …

with tax law inquiries, account resolution, identify verification and other taxpayer needs. As part of this implementation, we will need support to 1) Document current state, 2) Develop a roadmap for future state and 3) help implementation of approved roadmap. This would be a comprehensive moderniza

tion effort including people, technology and reporting. February 12, 2026, the amendment 1 to the attachment 4 and the RFI submission instructions are posted.

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