Warranty, Maintenance and Technical Support Services for Ross Broadcast Video Infrastructure for UNOG ICTS

Deadline:31 Jul 2026, 00:00 CEST

Tender information

CH_SIMAP

Genève, Switzerland

Type: Request for information
Ref. number: a359f571-ac2b-4246-8429-17bdd88889ea
CPV: 32320000

UNOG is seeking qualified and certified Ross Video partners for the provision of warranty, maintenance, technical support, and associated services for the following Ross Video systems installed and operated within the Un…

ited Nations broadcast and webcast facilities in Geneva: • Two (2) Ross broadcast video matrices/routers • Two (2) Ross broadcast video mixers/switchers The scope of services shall include, but not limited to: • Technical support services; • Incident management and resolution • Replacement hardware

/components; • Software and firmware updates • Maintenance reports • Preventive maintenance documentation • Escalation and support contact procedures The aim is to etablish a five-year contract as from 1 January 2027 (3+2)

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