Enterprise Service Desk Solution

Tender information

UK FTS

Birmingham, United Kingdom

Type: services (planning)
Ref. number: 067812-2026
Estimated value: 300,000 GBP
CPV: 72611000

We're a multi-academy trust of 45 academies and over 5000 staff wanting one service desk not just for IT, but for support requests, casework and compliance. Show us your vision for that - what does a trust-wide service d…

esk look like at its best? Please complete and submit the attached questionnaire (please note there are 2 tabs to complete) via OAT's tendering system (https://info.mercell.com/en/login/). OAT reserves the right to request a future clarification presentation, if required. Interested parties should n

ote that if clarification presentations are required, these are likely to take place during w/c 3 August 2026. Such meetings will be recorded for future reference.

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