Finance & People Services - Transformation Project

g how to transform our Finance and People services, and the technology, delivery approach and partnerships that could enable that change. We are not approaching this as a like-for-like system replacement. Our starting point is the service and operating model: support can feel fragmented and process

-heavy, routine activity is not always as simple as it should be, and more complex or sensitive issues do not always have the ownership (or ownership is not visible), consistency and visibility we want. Some capability gaps have also been f