- Type
- award, contract
- Procedure
- Direct award
- Ref. number
- 058798-2026
- Estimated value
- 1,272,000 GBP
SRS partner services face sustained pressure from rising demand, increasing complexity, workforce constraints and growing expectations for digital access. Many core processes remain manual, fragmented, or duplicated, red…
ucing productivity, increasing risk and limiting staff capacity for higher-value work.Partners are currently responding independently, trialling small-scale automation or using free AI tools without integration or consistent oversight. This creates duplication, uneven progress and avoidable risk.The
proposed investment provides a shared AI Management Hub as a common foundation, enabling AI to be integrated safely into systems, data and workflows across all partners. It supports governance, service resilience and value for money throug