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Telephony

Deadline:10 Jun 2026, 09:00 BST

Tender information

UK CF

COVENTRY, United Kingdom

Type: services (award)
Procedure: Call-off from a framework agreement
Ref. number: dd9dfafe-0fe1-4077-878d-2f9239be2c6c-907566
Estimated value: 823,203 GBP
CPV: 32520000

ExtraCare is seeking a modern telephony solution that: 1. Delivers a cloud-first VOIP service that leverages existing internet connectivity over SIP trunks, provides centralised management, and reduces the volume of on-…

site hardware (there are no local IT staff at individual sites). 2. Maintains a highly reliable telephone service appropriate to a critical healthcare environment, supporting continuity of care for residents and effective working for staff. 3. Provides full functional equivalence with the existing

analogue services, including warden call, door entry, door sensors and panic buttons, and the I'm OK wellbeing check-in. 4. Utilises the existing analogue cabling within resident apartments to avoid the cost, complexity and disruption of

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