Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.

ent to maintain a structured approach to service delivery, • service desk for a single point of contact for user support, • platform operations to manage all infrastructure and platforms, servers, appliances, and user compute, including software, • release engineering to deploy, release and support

the business applications and middleware based on site reliability engineering principles, • innovation and automation hub to automate and industrialize operation activities to improve the efficiency of the service provisioning, and • data