Operations Support for ScienceCluster and ScienceCloud on OpenStack and CephFS

Tender information

CH_SIMAP

Zürich, Switzerland

Type: Contract award
Procedure: Open
Ref. number: 792d05e4-16ff-47e0-b2f1-ad390e78ca74
Estimated value: 1,148,103 CHF
CPV: 72000000

For the operation of ScienceCloud and ScienceCluster OpenStack is key technology. With lot 1 the UZH is seeking for the following services. Third level support: Support requests should be answered on the next business d…

ay, work is carried out during business hours, support is provided by arrangement Disaster Support: Support requests should be answered on the next business day, work is carried out during business hours, support is immediate Annual update support: The provider plans to carry out the update together

with Science IT once a year. Know-how transfer: The provider documents the platform on an ongoing basis and discusses the adjustments with internal employees Initial project, ramp-up: The provider and the Science IT team discuss the status

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